Luxury Is In The Details
True luxury isn’t about square footage — it’s about how you feel when you arrive.
Our Care team ensures your second home is always ready, refreshed, and remarkable — so every stay feels effortless and deeply personal.
From pre-trip planning to daily housekeeping, every detail is handled with precision and warmth.
Dedicated Care Team
Your home is assigned its own Dedicated Care Team — a group of trusted professionals who know every inch of your property.
They manage maintenance, housekeeping, inspections, and seasonal upkeep to keep your home pristine year-round.
We treat your home as if it were our own — because to us, it is.
ELLIOTT CALDWEL
CEO / Co-founder
Michael ELEFANTE
President / Co-founder
kyle murphy
Chief Operations Officer
sam arnita
Chief Revenue Officer
Pre-Trip Planners
Before every visit, your Pre-Trip Planner reaches out to confirm your arrival dates, preferences, and special requests.
From setting the temperature to stocking the bar, every detail is perfectly timed to your arrival.
Pre-Arrival Grocery Delivery
Step into your home and find the fridge and pantry already stocked with your favorites — fresh produce, local wines, snacks for the kids, and every breakfast essential.
Our team coordinates directly with your preferred grocer or specialty market to ensure your home feels lived-in, not just ready.
Your vacation starts the moment you walk in — not after a trip to the store.
On-Site Luxury Concierge
Your On-Site Concierge is your personal point of contact for anything you need during your stay:
- Private chef or bartender
- Spa treatments and in-home massages
- Local dining and entertainment reservations
- Transportation and activity planning
Every request is handled with care and discretion — creating a five-star experience inside your own home.
Daily
Housekeeping
Wake up to a home that feels freshly reset.
Our Daily Housekeeping Service provides light cleaning, towel refreshes, bed turn-downs, and kitchen tidy-ups — blending the comfort of home with the polish of a luxury hotel.
Because you should spend your time making memories — not making beds.
Hotel-Grade
Amenities
We believe your second home should feel like your favorite luxury resort — every single time. That’s why every property we manage includes:
- High-thread-count linens and plush robes
- Spa-quality bath products
- Premium coffee, snacks, and essentials
- Turnkey hospitality setup before every arrival
Every visit feels brand new — but always like home.
Inspiring Views. Impeccable Standards.
Whether it’s a mountain sunrise in Montana, a lakeside reflection in Tahoe, or a Carolina sunset on your back porch — our Care team ensures the view is only half the story.
From landscaping to lighting, cleanliness to comfort, every element is orchestrated with intention.
our promise
When you arrive, your home should feel effortless. That’s what our Care team delivers — every single time.
